Returns & Exchanges

At Aleph Beauty, we want you to be completely satisfied with your sustainable beauty ritual. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on unused or lightly sampled products.

1

Initiate Your Request

Contact our concierge team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

2

Prepare Your Package

Securely pack your items in their original eco-friendly packaging to ensure they are protected during transit back to our studio.

3

Ship the Items

Affix the provided shipping label to your parcel and drop it off at any authorized carrier location, keeping a copy of your tracking number.

4

Receive Your Refund

Once our quality team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing